Senior Vice President - Document Review Services $225-250K NY & DC

Lead a major new business initiative to build a document review service for corporate clients using the company’s proprietary e-discovery processing and review software and available contract attorneys to extend our domestic and international leadership in the e-discovery space.

Key responsibilities:

  • Extend relationships with corporate clients by communicating the significant value proposition of the company’s new document review services. Instill confidence among clients with your personal credibility and experience and the company’s footprint in the e-discovery space.
  • Deliver added value to clients vs. their legacy approaches to document review with more consistent quality, better pricing, and superior application of technology.
  • Develop financial models for document review services that provide excellent value to corporate clients and profit contribution to the company.
  • Design and implement security, quality control and workflow procedures leveraging the company’s proprietary e-discovery review tool (that includes workflow management, near duplicate detection, concept clustering, Unicode support and more) and review acceleration technologies.
  • Manage relationships with preferred legal staffing agencies in New York City.
  • Negotiate customer terms and conditions; manage risk.

Key attributes:

  • Law degree required with experience at top-tier law firm or corporate legal department.
  • Significant experience required in hands-on management of complex document reviews related to regulatory compliance, litigation and/or financial transactions. Preference for experience with multi-site, multi-language reviews and/or in-depth subject matter expertise in particular practice areas.
  • Strong orientation to client satisfaction and timely, accurate work product.
  • Proven experience in building a new business opportunity; entrepreneurial orientation a must.
  • Polished executive presence with ability to interact with senior corporate lawyers as a “consultative partner,” not a “vendor”
  • Comfortable and fluent with e-discovery technology.

Travel

  • Travel to prospective clients and active clients are included in the position.
For immediate consideration, please send your resume to David Cowen at david@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com 

Legal Technology Services Director $200-225K NY & DC

AMLAW Top 100 firm seeks a senior practice group/litigation support technical position. The candidate must possess a thorough knowledge of current hardware and software capabilities to implement, operate, and utilize computer systems for the support of all practice areas, as well as a high-level understanding of the litigation and e-discovery process. Strong leadership, teamwork, communication, organizational, business development, and project management skills required. Position also requires high-level knowledge of litigation support software (e.g. Concordance, LiveNote, CaseSoft products), and image management software.

Responsibilities:

  • Responsibility for strategic vision and growth of Legal Technology Services (“LTS”), including ongoing evaluation of services provided by and capabilities of LTS personnel, managing department budget and costs and staff forecasting.
  • Responsibility for administration and operation of LTS, including recruiting personnel, and performance and compensation management.
  • Initiate and lead introduction, implementation, and management of LTS operating standards, practices, and procedures, including development and implementation of methods for measuring and reporting on achieving LTS goals and objectives.
  • Work closely with the e-discovery attorney to ensure all cases are efficiently managed, appropriate technology is chosen, and established LTS operating standards, practices, and procedures as followed.
  • Plan goals and objectives for LTS staff, and provide guidance to ensure the effective implementation and maintenance of such goals and objectives.
  • Act as point of contact for other firm departments and legal teams regarding operation of the LTS.
  • Responsibility for administration of LTS facilities and equipment, including space planning and allocation, identification and implementation of standard LTS desktops, equipment evaluation and purchase, cost/benefit analyses.
  • Responsibility for assessing, planning, and developing strategies, courses and programs for training and development of LTS personnel.
  • Responsibility for management of litigation support and e-discovery vendors, including working with e-discovery attorney and other appropriate firm attorneys to: develop standards and procedures for negotiating and interacting with vendors; negotiate vendor contracts, including firm wide master services agreements; and develop and maintain preferred vendors list for outsourcing of litigation related projects.
  • Provide technology consulting services and guidance to clients, attorneys, paralegals, and support staff.
  • In cooperation with e-discovery attorney and other appropriate attorneys and staff, develop strategies and programs for providing ongoing instruction and information to firm legal teams regarding litigation support and e-discovery issues.
  • Participate on appropriate committees, task forces, and teams.
  • Represent the firm in professional organizations (locally and/or nationally) as requested.

Qualifications:

  • Bachelor’s degree with a minimum of 5 years experience in litigation/practice area support.
  • Legal background and a strong understanding of the litigation process required
  • Prior law firm or litigation support vendor experience preferred.
  • Expert-level knowledge of automated information management, databases, case management, litigation support and imaging management software, and systems.
  • Experience with Concordance, LiveNote, CaseSoft products, Adobe Acrobat, MS PowerPoint, MS Word, MS Excel, image management software, and e-discovery technology.
  • Proven ability to manage projects and supervise people.
  • Excellent written and oral communication skills.
  • Good negotiating and presentation skills.
  • Demonstrated organizational and teamwork skills.
  • Ability to deal effectively with all levels of staff.
  • Excellent leadership skills.
  • Flexibility to work extended hours and travel when necessary.    

For immediate consideration, please send your resume to David Cowen at david@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Senior Consultant - Discovery Services $60-100k + Billable Bonus New York, NY

As a Senior Consultant in the Discovery Services area within the Disputes & Investigations practice, you will be responsible for managing various types of projects involving electronic discovery and/or forensic investigations on behalf of our clients. With prior experience in the discovery process, you will be familiar with database tools such as IntroSpect, Attenex, Stratify, Concordance, EnCase, and other utilities or methodologies for the collection, processing, review, and production of electronic and paper documents responsive to legal or regulatory compliance discovery requests.

As a subject matter expert, you will support directors and operations managers to identify the right technical resources inside and outside of the organization. You will often work with partners and subcontractors, and you will work with client engagement teams to complete projects successfully on budget and on time.

Responsibilities:

  • Execute on projects involving the identification, collection, processing, analysis, review, production, and preservation of electronic data relevant to legal or regulatory discovery initiatives
  • Under the supervision of a manager, act as technical consulting expert during computer forensics consulting engagements
  • Help field personnel with technically qualifying opportunities and developing an engagement strategy
  • Understand the technical skills required for completing IT and forensics investigations at clients site
  • Periodically re-assess the technical performance of partners and suppliers
  • Supervise appropriate personnel including analysts, less experienced associates, client personnel, clerical support, and others as appropriate
  • Prepare client communications for senior level review
  • Support company recruiting efforts through participation in campus events and office interviews
  • Support company best practice development efforts

Knowledge, Skills, and Abilities:

  • Proven computer forensics and electronic discovery experience
  • IT security and network infrastructure background (Unix, Windows, etc.)
  • Computer Forensics certification highly desired (EnCase, CFCE)
  • CISSP desirable (NCI will help qualified recruits with obtaining CISSP certification)
  • Strong technology skills
  • Strong verbal and written communication skills
  • Ability to travel
  • Ability to work in a fast-paced environment with minimum supervision

The Company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Legal Consultant - E-Discovery $150-200K New York, NY

This company is seeking a dynamic Legal Consultant to join their Business Development team in New York City!  In this high profile role, you will initiate and manage direct sales/marketing efforts with targeted large law firms and corporations to increase revenue and build brand loyalty around our E-Discovery products and services.

Sales and marketing activities are broad-based and include prospecting, cold calling, networking, and public speaking. You will facilitate continuing legal educational courses and conduct on-site seminars and presentations at prospective or current customer sites. In addition, you will assist with the authoring and publication of books and articles related to the company's electronic discovery services. Travel is required, but will be centered in and around New York City with occasional trips to Corporate Headquarters and/or to various industry conferences.

Qualifications:

  • J.D. is required along with current State Jurisdiction License. 
  • Qualifications include three plus years as an attorney with exposure to large-scale document review within medium to large law firms. 
  • A strong aptitude or experience in technology related sales.
  • Direct experience or understanding of Electronic Discovery software tools is preferred.
  • This position requires an effective communicator, presenter, and relationship builder with excellent interpersonal and organizational skills. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

Litigation Support Analyst $55-75K New York, NY

The Litigation Support Analyst provides administrative, technical, and operational integration of litigation support technology to the Firm's attorneys, litigation analysts, and paralegals.  Works both independently with supervision from senior staff and in a multi-user/multi-shift team environment to accomplish tasks in the most accurate and efficient manner.  Supports specialists and senior staff in the department on litigation support projects and in-house e-discovery and tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Examines electronic media for content, organization and type of information it may contain, and assists with the proper handling and storage of client data.
  • Loads data from electronic media onto network storage environment.
  • Processes ESI for e-discovery projects using applications, tools and utilities defined for the process workflow.
  • Creates document productions (paper, image, native format) in accordance with specifications for each project or matter, and assists with the exchange/sharing of data with clients, co-counsel, etc.
  • Supports quality control of all assigned tasks, including database loads, deliverables from outsourced projects, media creation and duplication, etc.
  • Assists with maintaining case summaries and tracking logs for production database projects.
  • Provides support for database end-users, including training, search assistance, troubleshooting, batch printing, etc.
  • Litigation Graphics: designs and creates case-specific graphics for use in legal briefs, as demonstratives, and for in-house educational programs; works with vendor to create and deliver blow-ups and other outsourced tasks.
  • Miscellaneous tasks as assigned, including:  data media duplication, data assessment, imaging (Tiff or PDF), spreadsheet manipulation, tiff blowback and native file printing.

QUALIFICATIONS 

  • Knowledge of the litigation process and an understanding of the use of technology to support litigation efforts.
  • Experience with LAW 5.0, Concordance/Opticon, LiveNote, and/or other litigation support tools, as well as with some/all of these additional tools:  MS Office (Access, PowerPoint, Excel), Outlook, Lotus Notes, Ipro, Trial Director, Sanction, RoboCopy, TextPad, etc.
  • Ability to multi-task, perform under tight time constraints, manage competing deadlines, self-check work, and respond swiftly and effectively to changing demands.
  • Able to take direction, work individually or within a team, take responsibility for the accurate and timely completion of assigned tasks, and clearly communicate status of projects that span multiple shifts.
  • Willingness to work non-standard shifts including evenings and weekends in order to meet case work demands
  • Strive to continuously build knowledge and skills and shares expertise with others.

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree
  • Minimum three years experience in a litigation support and/or paralegal role at a major law firm or litigation support service provider.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

Sr. eDiscovery Sales $300K ++ Top 5 Service Provider NY, NY

Our client has an immediate opening in New York for a legal sales professional to sell electronic discovery services into top law firms and Fortune 500 corporations. They are seeking individuals with excellent relationship building skills, a strong intellect, and demonstrated closing skills that will identify and develop services and software business opportunities in the professional legal and corporate marketplace.

Qualifications include:

  • Bachelor's Degree, JD degree desirable
  • Minimum of 2 years legal sales and business experience.
  • A sound technical understanding of the electronic discovery marketplace in the services and/or software areas
  • Strong presentation skills including ability to perform software demonstrations
  • Great listening skills with the ability to ask probing questions and clearly discuss business value propositions
  • Excellent proposal writing skills and ability to manage complex sales engagements
  • Strong follow-up and deal closing skills
  • Must be comfortable with all major Microsoft Office applications
  • Must desire to influence and participate in the strategic direction of the company, its services and its software products

Salary and Benefits

  • Competitive salary plus commission.
  • Employee Stock Option Plan.
  • Employee Stock Purchase Plan.
  • 401K with Employer Match.
  • Premium Health Care, Dental, Vision, Disability and Life Insurance Benefits.
  • Flexible Spending and Dependent Care Accounts.
  • TransitChek.
  • Paid Holidays, Sick Days, Personal Days and Vacation.
  • Employee Assistance Program

The company provides an advanced offering of integrated technology-based products and services for litigation, fiduciary management and claims administration applications. Their clients include corporations, attorneys, trustees and administrative professionals who require sophisticated case administration and document management capabilities, extensive subject matter expertise and a high service capacity when working on complex legal proceedings. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Litigation Support Specialist $55,000 - $60,000 Dallas, TX

Responsible for the operation and maintenance of the firm’s litigation software and databases, and other specifically assigned practice support software.  Oversees the day-to-day litigation technical support needs of the firm, staff, and attorneys.  Acts as the point person for the IT Department regarding the firm’s litigation software needs and requirements.  Monitors legal issues surrounding electronic discovery and related areas.

 

DUTIES AND RESPONSIBILITIES include the following and other duties and responsibilities as assigned:

  • Installs, upgrades and maintains the litigation software used by the firm, which includes: Summation, Concordance, iConect, LiveNote, Sanction, Trial Director, CaseMap, TimeMap and Prolaw. 
  • Provides Tier I to Tier III support for legal specific applications.
  • Acts as the liaison between the IT department and the litigation attorneys and paralegals.
  • Works in conjunction with Project Managers, Technical Support Manager and Network Operations Manager to prepare, document and implement software rollouts to end-users for the legal applications and related products.
  • Works with the Technical Support/Training Manager to provide end user documentation and training as needed.
  • Provides technical documentation and training as needed for IT staff within the firm for assigned desktop applications.
  • Assists firm users on the design, pricing, protocols and set-up of document databases.  Acts as the liaison between the users and the selected vendor.
  • Loads incoming data and images into litigation databases and performs regular maintenance on these databases.
  • Provides 3rd level technical application support to all IT staff within the regional offices.
  • Acts as point person for co-counsel or client IT departments on jointly maintained document databases.
  • Monitors the web sites of key vendors, and informs supervisor and peer-level managers of updates, releases and issues.  Performs research on current legal issues regarding electronic discovery and related topics.
  • Participates in development, implementation and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals.
  • Meet Firm billable hour requirements for the position, and enter time into accounting and billing software daily.
  • Adheres to Firm policies and procedures as outlined in Firm manual.
  • Acts as a role model within the Firm.
  • Maintains a positive and respectful attitude.
  • Communicates regularly with supervisor about department issues.
  • Dresses professionally.
  • Has a good attendance record.
  • Works overtime as required.
  • Is punctual and prepared to perform duties upon arrival.
  • Performs work honestly, ethically and safely.
  • Maintains confidentiality.

TECHNICAL QUALIFICATIONS

  • 3 - 5 years experience in use of and support of computer litigation applications.
  • Strong Summation skills and experience with trial support software is a must.

ADDITIONAL QUALIFICATIONS

  • Solid experience with and a strong interest in the complete software development lifecycle is highly preferred.
  • Ability to provide frequent adhoc data queries and reports as required.  Ability to adhere to multiple and concurrent deadlines.
  • Extraordinary attention to work detail.
  • Identifies and evaluates the impact on user applications by all relevant security hot fixes/patches.
  • A global understanding of the Microsoft products and networking environment.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization and/or specific direction exists.
  • Ability to effectively and efficiently coordinate multiple, simultaneous projects with multiple vendors and other firm personnel in a dynamic, evolving environment.
  • Must be able to provide clear leadership and guidance to the firm with respect to implementing, managing and supporting the systems for which you are responsible.
  • This position requires the ability to adapt to flexible work hours, travel occasionally and to carry and respond to a cell phone and/or Blackberry on a 24x7 basis, as necessary to meet the business requirements of the firm.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree from a four-year college or university.  Prefer prior law firm experience and/or paralegal experience.

LANGUAGE SKILLS

Ability to read and interpret general business periodicals, professional journals, technical procedures and governmental regulations and rules.  Ability to write reports, business correspondence, course syllabuses, and policy and procedure manuals.  Ability to effectively present information and respond to questions from groups of professionals and staff.  Ability to effectively present information to top management, practice groups and Firm committees.  Ability to respond effectively to sensitive inquiries and complaints. 

EQUIPMENT USED

Standard office equipment to include computer with Windows 2000® operating system (or higher), utilizing Microsoft Office software, including but not limited to Word 2000® (or higher) word processing software, Docs Open® document indexing system, Outlook® e-mail software and Excel spreadsheet software.  Must also be able to use Microsoft Access and Lotus Notes.  Must have working knowledge of database software and report writing software.  Also must be able to master computer assisted research utilizing the Internet or other required software.  Additional equipment used includes:  typewriter, photocopy machine, facsimile, telephone communication system, postage meter and Equitrac® cost recovery system.   

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com 

LSS Project Manager $90-110K Redwood Shores, CA

Responsibilities include but not limited to: implementation and on-going support of LSS supported applications and systems; advise legal teams on Electronic Discovery issues such as collection techniques, forensics, vendor services, review tools, and data processing; assist to create Electronic Discovery best practices guidelines; to providing training and support to attorneys, legal assistants and support staff on the use of Litigation Support Services systems and applications; acting as the liaison between IS departments to provide technical support of LSS systems; work with case teams in use of trial software applications, set-up/logistics of trial sites and courtroom; and preparation of materials hearings and trials; troubleshoot issues as they arise with litigation teams, systems and technologies; oversight and coordination of outsourced projects with vendors in conjunction with LSS systems and applications. Regular travel to NY and other regional offices and client sites to support LSS systems. Will maintain confidentiality in all Firm matters.

Experience:

  • 3+ years of Litigation Support Project Manager experience.
  • College degree preferred.
  • Knowledge of litigation process for initiation of lawsuit through trial and post-trial proceedings.
  • Knowledge of Electronic Discovery.
  • In-depth technical skills and knowledge of standard Firm applications and specific experience with LSS-supported software applications: JFS Litigator's Notebook, Ipro, LiveNote, Lotus Notes, Microsoft Office, familiarity with Summation/Concordance.
  • Training/Instruction on use of LSS applications.
  • Create end-user technical summaries and documentation for LSS systems.
  • Strong analytical skills with the ability to communicate results.
  • Self-motivated person with excellent time management skills and project management experience, and the ability to adhere to project goals and deadlines.
  • Excellent verbal and written communication skills, and the ability to communicate with those of varying technical expertise.
  • Team player - ability to work with all members of the project team, co-counsel firms and client offices. Vendor relations - development and maintenance of new and existing relationships with outside vendors for LSS services.
  • Must have a positive attitude and have the ability to work well with attorneys, staff, vendors, and other IS personnel. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Litigation Support Analyst $70-75K (Non-Exempt) White Plains, NY

 

RESPONSIBILITIES:

  • Consulting directly with the litigation team at the outset of discovery.
  • Acting as the point person to assist with the creation and maintenance of document databases and tracking the progress of such projects.
  • Providing technical support at trial.
  • Acting as liaison between the litigation teams and litigation support vendors.
  • Troubleshooting litigation support databases and assist teams in their use.
  • Problem solver who handles high pressure and short turnaround times.
  • Working with outside e-discovery vendors regarding technical requirements.
  • Developing in-house solutions for small productions.
  • Loading data and images from CD and other media sources to the firm's systems.
  • Performing complex tasks associated with OCR conversion, PDF conversion, CD-ROM creation and imaging.
  • Ongoing maintenance and troubleshooting of support technologies.
  • Providing consultation to attorneys and staff seeking to streamline or planning a discovery and automated review and production.
  • Deposition/trial transcript and exhibit management.
  • Designing and maintaining complex litigation databases.
  • Quality checking data received for loading to ensure database integrity and efficient use.
  • Interact with the IT department regarding new practice support systems and processes to ensure compatibility and integration with existing firm applications.
  • Training attorneys and support staff in the use of the firm's litigation support systems.
  • Working with the legal staff and clients to define the requirements, organization, and management of case-related documents.
  • Being responsible for the design, set up, tracking, management and delivery of quality e-discovery data and projects.
  • Preparing project status reports for both internal and external distribution.
  • Preparing and maintaining cost analysis reports for projects.
  • Coordinating client billings for projects.
  • Being responsible for understanding project requirements, production procedures and meeting pre-established production goals with acceptable quality levels;
  • Assisting with complex database searches and generation of reports.

This person will work closely with the partners and associates to manage paper and e-data discovery processes and automated review and production and provide daily operational assistance to attorneys and staff in designing and utilizing technology in all phases of litigation.

EDUCATION/SKILLS REQUIRED:

  • 4 year college degree
  • MS Word, Excel, PowerPoint, Access
  • Summation or equivalent software, Time Matters or equivalent docketing software, IPRO, CaseMap and Trial Director
  • Understanding of e-data processing
  • Broad and thorough knowledge of hardware and software systems
  • Must exhibit mastery and/or high familiarity with the litigation process, law firms, legal technologies, and litigation specific software tools such Summation, CaseMap, Trial Director, and image capture and viewing systems (e.g., IPro).
  • High familiarity with relational databases (such as Microsoft Access, Summation, etc), their design and use is required.
  • Must be able to handle high stress situations and deal successfully with conflict.
  • Must be able to communicate technical concepts to non-technical personnel.
  • Project leadership experience preferred.
  • The ability to maintain and troubleshoot databases, imagebases, image load file manipulation, image linking and image production subset creation;
  • Excellent communication skills both written and verbal.
  • Strong experience in litigation environment with thorough knowledge of the litigation process and an understanding of the use of technology to support litigation efforts, trial procedures, discovery, document production, document management, coding and scanning procedures and use.
  • Interpersonal skills necessary in order to maintain effective relationships with attorneys, clients and staff (both in person and via telephone or e-mail) and to manage staff, facilitate individual and group meetings. 
  • Ability to identify and analyze complex issues and problems and to recommend and implement solutions.
  • Flexibility to work additional hours, as needed.
  • In-depth knowledge of Summation System Administration.
  • Knowledge of Citrix or Terminal Server a plus.  

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com  

 

Marketing Technology Manager $100-115K New York, NY

The Marketing Technology Manager will be responsible for developing, implementing and maintaining the Marketing technology systems; implementation of the firm's CRM (Client Relationship Management) system that manages the firm's client and prospect data, managing the technology requirements of the firm website and ad hoc marketing technology issues as they arise. This person will also be responsible for managing the content and organization of the firm’s client marketing and relationship database. The position requires strong interpersonal, analytical, and process management skills. Candidate should have desire to develop creative and innovative solutions to better manage and organize contact and relationship information.

Job Requirements:

Ideal candidate will have working knowledge of contact and relationship management systems. Strong interpersonal skills with the ability to communicate well across all levels of management and especially with MIS, marketing and strategic decision-making partners. This person will be responsible for directing the client data generation, quality control and analysis process for the firm’s legal service offerings in order to create a comprehensive view of client preferences, choices, and behaviors. In order to ensure a highly effective and comprehensive database, this person must have a strong attention to detail and ability to monitor data for accuracy and integrity. Experience in legal industry and marketing/business development operations is desirable.

Data management activities include, but are not limited to:

  • Security and ownership of relationship data
  • Duplicate contact merge and cleanup
  • Definition and management of contact-to-contact relationships
  • Data segmentation and content enhancement
  • Overall content quality assurance

Operational and marketing management activities will include:

  • Development and management of media/publication events.
  • Mailing list and marketing event management.
  • Support, design and implementation of client profiling strategy.
  • Report generation to facilitate overall marketing efforts.

Technical Skills:

  • Experience with enterprise CRM database systems.
  • Experience in supporting marketing efforts within professional service organizations.
  • General understanding and familiarity of database functionality.
  • MS Word Processing and mail merge functionality.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Business Manager of E-Discovery and Information Management Group $150-250K Washington, DC

Our client, one of Washington, DC’s best law firms,is an international firm which employs over 900 talented attorneys and professionals in the fields of accounting, human resources, administration, information technology, legal support, reference services, and operations. Our client is AmLaw 200 and growing. They are one of the 100 most prestigious firms in the country to work for according to Vault.com a unique place where people are valued and exciting careers are built. They can promise that you will love our culture and enjoy working with our energetic team!

Our client currently seeks a Business Manager E-Discovery and Information Management Group to provide support to our Practice Support department.

Overview of Responsibilities:

Provide management support and advisory services to E-Discovery and Information Management Practice Group Chair(s). This may include performing financial analysis and drawing conclusions based on that analysis, identifying trends, assisting in attorney workload balancing, exercising judgment to know what and when to escalate issues to Firm management, and identifying business development opportunities. Approve expenses, credit limits, new matters or billing rates and other responsibilities under direction of Practice Group Chair(s).

Marketing & Client Development

  • Assist in the preparation and implementation of practice group business plans; develop content, materials and programs to facilitate strategic decision-making, SWOT analysis and market driven tactics; document decisions and action plans, including the preparation of reports to the Executive Committee.
  • Coordinate with CMO to develop current list of clients; develop client pitches for targeted markets; and develop opportunities for in-house presentations.
  • Track the progress of all ongoing client efforts and initiatives and report back to the partnership on a regular basis.
  • Manage master client/distribution list for the practice group to track the various activities and initiatives being promoted by the Group to clients and prospective clients.
  • Assist in coordinating inward-facing activities such as boot camps, breakfasts and retreats.
  • Expand opportunities to increase brand awareness with outward facing activities such as ABA sponsored events, articles and publications.
  • Together with Marketing Department, assist in the development of collateral marketing materials.

Support for Attorney Development and Staffing

  • Develop inventory of current work and staffing assignments.
  • Provide recruiting and orientation support to later hires and associates new to the practice group, particularly as to subjects such as appropriate paraprofessional utilization and technology.
  • Assist with coordination of formal and informal attorney development in various areas of a practice (matrix already developed by practice group LDC).
  • Maintain matrix to track progress of attorney development in various areas of a practice (matrix already developed by practice group LDC).
  • Develop or track annual budget set out for this purpose.
  • Review and synthesize program feedback and progress evaluations.
  • Develop overall matrix of current and ongoing client representations and correlate with matter staffing.

Financial

  • Take primary role in developing the practice group’s budget for the year and, once approved by the Firm, take responsibility for monitoring operational expenditures.
  • Conduct financial analysis of group statistics and, based on that analysis, recommend appropriate actions.
  • Report on key performance indicators monthly to the practice group partnership.
  • Participate with attorneys in the evaluation of and development/monitoring of fee arrangements, rate structures and project budgets to meet specific client needs or projects.

Administrative

  • Working with the appropriate administrative department(s), assist practice group chair(s) with conflicts and client intake matters.
  • Working with the appropriate administrative department(s), assist practice group chair(s) on issues relating to client billings, invoices, collections and credit concerns.
  • Work in collaboration with client development and client relations staff.
  • Oversee temporary staffing and other outside vendor needs for the group.
  • Develop group-wide vendor billing protocols to centralize function.

Operational support

  • Provide transition support when attorneys leave the firm.
  • Approve client development and CLE expenditure requests.
  • Develop agendas, attend, coordinate and assist in planning, and provide follow-up support to practice group (and sub-group) meetings and retreats.
  • Assist with workload balance issues among group members.
  • Oversee the maintenance of email and voicemail lists for various groups.
  • Perform other duties as assigned.

Knowledge, Skills and Abilities:

  • Ability to organize and implement detailed and complex projects.
  • Demonstrated leadership skills such as organizing, coordinating, problem solving, and decision-making.
  • Strong knowledge of HR databases and Microsoft Office Suite.

Required Experience:

  • Master’s degree or JD required.
  • At least 10 years of related and progressively more responsible experience.
  • Ten years relevant consulting experience in area of E-Discovery.

Our client offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. They are convenient to all Metro lines and offer reasonably priced on-site parking. They take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

Senior Litigation Support Coordinator $101-130K Palo Alto, CA

The Senior Litigation Support Coordinator (Palo Alto) is responsible for advising the firm, its attorneys and its clients on preferred methods of organizing and automating litigation, arbitration, securities, and Anti-trust matters. They are responsible for identifying and assisting in the implementation of technologies that advance the cause of clients in specific matters and the firm and/or its practice groups in broader group-wide initiatives. The Senior Litigation Support Coordinator (Palo Alto) acts in a consulting capacity as well as a hands-on database administrator and operates as a time-keeper. They are expected to engage early in the life of matters, assess data and information needs, identify the most cost-effective processes and technology solutions, assist in the acquisition and implementation of key technologies, and then effectively manage the delivery and successful use of those solutions.

The Senior Litigation Support Coordinator (Palo Alto) advises on a wide variety of systems and technologies including, but not limited to, evidence management (e.g., documents / files / transcripts / images), electronic discovery management (preservation, collection, processing, review, and production), docketing, matter management at micro and macro levels, specialized databases and trial presentations. The person may also assist with practice and expert systems, intranets, extranets, and knowledge management.

The Senior Litigation Support Coordinator (Palo Alto) must exhibit mastery and/or high familiarity with the litigation process, law firms, and litigation specific internal software tools such as CaseMap, Introspect, Concordance, LiveNote. High familiarity with relational databases such as Microsoft Access, their design and use is required. This person must possess the ability to conceptualize and communicate to non-technical audiences the lifecycle of litigation information and data, determine the feasibility of automating matters, and implement recommended solutions. The Senior Litigation Support Coordinator (Palo Alto) must understand the issues surrounding electronic document discovery including the various data storage methodologies; effective methods for collecting information from those sources using evidentially defensible methods; strategies for processing harvested data to reviewable form; various review methodologies and systems, including vendor-hosted ASP solutions; and methods of effective electronic production. This person is also expected to assist users in determining specific application requirements, manage the implementation of these requirements and, when necessary, learn new technologies that meet these requirements. This person must be able to handle high stress situations and deal successfully with conflict.

The Senior Litigation Support Coordinator (Palo Alto) must possess strong presentation and communication skills (written and verbal) in order to interact effectively with firm attorneys and their clients. They must be experienced in the process of automating legal processes and must be able to communicate technical concepts to non-technical personnel in a clear manner.

This person must possess strong project management skills, a strong work ethic, and the ability to manage multiple assignments. They must be well organized, attentive to detail, and willing to take ownership of client requests and his/her team's success. They must have a strong client-service orientation.

ESSENTIAL JOB FUNCTIONS:

  1. Meet with attorneys to analyze case needs and determine appropriate case automation plans.
  2. Prepare recommendations, budgets and project plans for acquiring and implementing recommended solutions.
  3. Define business and technical requirements and then develop and/or coordinate the development of specialized databases or programs.
  4. Implement and/or oversee implementation of agreed upon solutions, providing interim first-level support and then preparing and effecting the successful transfer of support responsibilities to the appropriate internal and/or external resources.
  5. Manage relations with outside vendors (for such tasks as document coding, imaging, OCR conversion, electronic file processing, database hosting, and document production) which includes preparing requests for proposals (RFPs), soliciting and evaluating vendor proposals, overseeing work in progress, reviewing work performed and approving invoices.
  6. Address automation needs of Wilmer Hale legal teams by surveying the market for new technologies and tools, evaluating alternatives, forming recommendations and assisting in acquiring and implementing new technologies.
  7. Prepare manuals and instructions for training personnel in litigation tools and processes and provide training when appropriate.
  8. Diagnose and correct system and network problems related to litigation services tools and serve as a technical liaison to appropriate vendors.
  9. Work with members of other technology groups at firm to resolve technical problems that may arise.
  10. Handle multiple projects and priorities under stressful circumstances.
  11. Operate as a timekeeper in a timekeeping environment.
  12. Serve as an advisor and/or consultant to attorneys and their clients regarding automation needs.
  13. Serve as a team lead on client relationship issues for larger matters and demonstrate leadership in effective project portfolio management.
  14. Serve as a mentor to less experienced members of the department.
  15. In the absence of a manager within the office, serve as a team lead within the office.

EDUCATION AND EXPERIENCE REQUIORED:

  • Undergraduate degree in Business, Legal Studies, Information Systems, or related fields; or significant relevant experience. Prior experience as a legal assistant highly preferred.
  • Minimum five (5) years experience with legal technologies, including at least three (3) in an advisory capacity, preferably in a law firm environment.
  • Project leadership experience required.
  • Fluency in English required

JOB CONDITIONS:

  • Position is exempt.
  • Local and out of town travel occasionally will be required. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Litigation Technology Specialist $85-115K Dallas, TX

Law Firm is currently seeking an experienced individual to fill the Litigation Technology Specialist position. The firm is devoted exclusively to the resolution of complex commercial disputes. It was formed with a singular goal: to serve clients in significant, disputed matters that involve substantial dollar or business exposures, cutting-edge legal issues or significant policy questions. The firm employs nearly forty full-time attorneys, nine partners and eleven litigation consultants. The partners, consultants, and associates have been trained at the finest law and business schools in the country and come from over twenty states and several foreign countries. Legal matters assigned to the firm are handled and directed by its partners.

  • Monitor and continually improve "Best Practice" guides that streamline case management processes through use of litigation technology support applications. The candidate will be responsible for overseeing existing litigation systems and to recommend proposed modifications and improvements to keep the firm's systems and processes at and beyond industry standards.
  • Contribute to deployment efforts of the Firm’s technology group. Maintain databases, upgrade and configure litigation support software applications. Identify, evaluate and develop new litigation technology products and capabilities.
  • Develop and maintain budgets applicable to practice support software purchasing and licenses.
  • Monitor and manage case-specific litigation support projects. Work extensively with attorneys and paralegals on case related projects using technology solutions. Troubleshoot issues with case teams, systems personnel and technology providers.
  • Provide training and support to attorneys and paralegals concerning continual development and improvement of litigation support databases and applications.
  • Coordinate projects and liaison with outside litigation support vendors and internal support teams.
  • Oversee and manage electronic data productions.

Qualifications:

  • Bachelor's degree required.
  • Proficient with litigation software applications including: LAW, eScanit, IPRO, Summation, Concordance, Live Note, Trial Director, Sanction, CaseMap, SQL (query & reporting), MS Access, MS Office Suite Applications. Summation or Concordance certifications are a plus.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

Litigation Support Manager $140-175K New York, NY

The successful candidate will be responsible for managing the litigation support department for a branch office, educating attorneys regarding best practices in the collection and processing of documents, managing vendors, promoting the effective use of litigation support applications by providing support and technical assistance with designing, developing and maintaining databases Ringtail and other imaging and database retrieval systems.

The successful candidate will possess the following attributes:

  • Minimum two (2) years experience managing staff in a litigation support capacity.
  • Project management experience over multiple large and small scale projects on and off-site. 
  • Ability to support attorneys, including training and assistance with the litigation support process.
  • Good communication skills with the ability to communicate technical concepts to non-technical personnel in a clear manner.
  • Knowledge of the processes underlying litigation cases (electronic discovery, document productions, large scale printing, document repositories and depositions).
  • Minimum of four (4) years experience using an enterprise level database system, in a law firm environment.
  • Experience with Ringtail and LiveNote is highly preferred
  • Solid understanding of all Microsoft Office applications (especially Microsoft Excel and Access), basic networking, Windows 2000/XP, MS-DOS and flat files (CSV).
  • Proficiency with data management services (loading images to the network, burning CDs/DVDs, loading data into database applications, conducting database inquiries and developing reports for legal teams).
  • Two year degree in computer/technical field or equivalent combination of education and/or experience required.
  • Undergraduate degree in computer science or related fields of study preferred.
  • Service-oriented, willing to work additional hours as necessary including weekends.
  • Able to manage multiple projects and work under stressful conditions and time deadlines.
  • Strong analytical and problem solving skills and demonstrate ability to work independently and in a team environment, follow detailed instructions and meet established deadlines.

Responsibilities will include:

  • Supervising full-time and temporary litigation support staff.
  • Managing litigation support projects for branch office while working closely with the head office.
  • Create, develop and support document databases, image bases, indexes, transcripts, and document production Ringtail.
  • Manage vendors providing outsourced  services including scanning, processing, unitization, objective coding and production of documents with vendors.
  • Consult with attorneys regarding document collection and processing best practices.
  •  Work closely with lawyers and paralegals regarding the set-up of war rooms for trail or document review.
  •  Assist with the resolution of software/hardware issues relating to litigation support applications.
  • Provide one-on-one and small group training for the litigation department in the use of litigation support tools.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com 

Litigation Support Specialist $60-70K + OT New York, NY

Hours: 11:00 a.m. - 7:00 p.m.

Job Description:

Create new databases and image collections.  Load and extract ASCII text data to/from litigation support software applications.  Maintain and troubleshoot litigation databases.  Perform data normalization, global edits, remove duplicates, overlay or merge data into existing records, index and pack databases.  Perform quality checks on data and image files from vendors, and other third party sources, for loading into litigation support applications using IPRO utilities, Concordance CPLs and other data analysis tools, such as MS Access.  Create and maintain image review projects with IPRO  Use IPRO to create image projects for hardcopy or electronic productions.  Maintain tracking logs for data received and loaded; maintain inventory of data media received for each project.  Prepare attorneys for travel by transferring data from the network onto laptops.  Provide application support and troubleshooting assistance to users when necessary.  Load TIFF images or PDF files onto network file servers.  Assist with duplication and burning of data onto CD-ROM or DVD-ROM.  Perform other projects as assigned.  Coordinate in-house scanning, print and OCR projects with in-house facility.  Provide user support and training when necessary.

Qualifications:

  • Bachelors degree or 2 years work experience required. 
  • At least 1 year of litigation support experience in a law firm or litigation support vendor experience required. 
  • Experience with database applications required including MS Access, Concordance, IPRO, LiveNote and Casemap and must be listed on resume. 
  • Knowledge of litigation process from initial filing through trial preferred. 
  • Excellent interpersonal skills to communicate with all levels of personnel. 
  • Strong organizational skills with the ability to multi-task. 
  • Ability to work independently and as part of a cross-functional team. 
  • Flexibility to work overtime on short notice.

Our client is an EEO/AA employer and we value diversity in our workplace.

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Application Support Specialist $65-85K New York, NY

Seeking an Application Support Specialist. This person should have extensive AD experience, especially with group policy creation and deployment.  They also need to be able to create packages and scripts (i.e., login scripts, AD scripts, etc.) for software upgrades and new installations. 

Job Description & Requirements: 

  1. Provide Level 2 support for issues escalated from the Help Desk and Desktop Support pertaining to various applications such as FileSite and RightFax; user login and network connectivity, group memberships, mailbox rights, shares and NTFS permissions, etc.
  2. Create, maintain and apply group policies in Active Directory.
  3. Creation and deployment of packages and scripts to install and upgrade software on user desktops
  4. Testing and deployment of packages and scripts via group policy or login script.
  5. Patch and maintain existing group policies by using MSP files to update existing administrative installation points.
  6. Design and maintain VB scripts for AD (start-up, shut down, logon, logoff) to further customize applications and deployments to meet on-going needs of firm.
  7. Creation and deployment of customized MSI files for group policy deployments. 

 

For immediate consideration, please send your resume to Nicole MacCallum at nicole@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Project Manager $90-110K Washington DC

AMLAW100 Top DC Firm is seeking a litigation support professional responsible for promoting and ensuring the effective use of current litigation support technologies, and case-specific information management techniques and processes by case teams.

This will include making recommendations to the firm’s lawyers and clients for case support strategies and staffing, developing litigation support and discovery approaches and budgets, interfacing with and managing technology vendors, etc. In addition the LSS Project Manager will often mentor and lead support staff on cases and often participate as a case team member. Some candidates may be able to focus on certain service areas, but not exclusively.

Duties & Responsibilities:
• Advise firm lawyers and paralegals at inception of case to determine the appropriate level and nature of LSS involvement, specifically relating to document and information management during discovery through trial support. 
• Serves as project leader on assigned cases, or acts as lead during specific phases of large litigation matters such as discovery or trial prep.
• As early as possible in the case lifecycle, work with client representatives, firm lawyers and paralegals, and vendors to assist in hardcopy document and digital content collection, organization, review, distribution or production in connection with litigation matters.
• Ensure that all case content and document management, and database administrative functions are performed to meet the needs of the case teams.
• Coordinating with lawyers, paralegals, and other LSS members, and vendors to ensure the accurate, timely, and efficient management of document review and production.
• Conduct and otherwise participate in the training, coaching, and mentoring of lawyers and paralegals at all levels in the best and most efficient use of the LSS supported software tools and techniques.
• Works with the Director and other LSS members on staffing cases, projects, project plans and budgets for case support, and long-term firm initiatives. 
• Participates in the active oversight, development, and tactical evaluation of more junior LSS staff.
• Coordinating with consultants and vendors and firm IT staff to ensure proper delivery of services to case teams; staying current on technology and related processes in the industry. 
• Performing other duties as directed by LSS or Firm management.

Qualifications:
• Excellent understanding of the litigation process and common litigation support and discovery and e-discovery management procedures and concepts.
• Excellent communication (verbal and written), organizational, technical, and interpersonal skills.
• Significant experience and excellent facility with MS Office and the various common litigation support database software tools and vendors.
• At least 5 years experience in the litigation support, practice support, or paralegal area of an AMLAW 100 law firm or other similar legal environment.
• Willingness to undertake occasional travel to the firm’s other offices and trial sites as cases or initiatives require.

Education:
• A 4-year degree from an accredited college or university is preferred.

For immediate consideration, please send your resume to David Cowen at david@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

Exchange Engineer $95-110 + OT NY

Seeking an Exchange Engineer for position in NY. Responsibilities include providing mail-related server and application support and administration for Exchange 2003/2007; BES; Message Labs (spam, anti-virus and content control); disaster recovery and replication; archived mail; OWA; eDiscovery; mass mailings; back-ups, etc.

  • Plan, implement, deploy and administer new Exchange 2007 environment for multiple sites.
  • Plan and implement spam, anti-virus and back-up solutions for Exchange 2007.
  • Plan and implement business continuity for mail-related environment.
  • Provide 3rd level user support for mail-related applications.
  • Support and administer current Exchange 2003 environment (New York, branch offices, disaster recovery) – monitor mail flow (internal and external); monitor message queues; maintain and monitor anti-virus, spam and content control (Message Labs); perform required server maintenance; monitor server logs; and perform service pack and hot fix updates.
  • Support and administer BES servers – monitor mail redirection to handheld devices; monitor server logs; perform required server maintenance; add / remove users; and perform service pack and hot fix updates.
  • Plan and implement Exchange 2007 - replace New York, branch office and disaster recovery servers; test and evaluate scenarios in new Exchange environment; and evaluate Message Labs for use with new environment.
  • Recommend new server hardware and back-up solutions for new Exchange environment.
  • Research new products and new utilities for maintaining and monitoring present and future environments.

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

Litigation Support Manager $115-120K +OT Thousand Oaks, CA

Litigation Support Manager position is now open in Thousand Oaks, CA. This position is responsible for supporting attorneys and paralegals across the law department in the use of litigation support tools for their preparation of cases and for trial. The person in this role will assist attorneys and paralegals in the design, development, and use of all legal support software, especially database and imaging applications.

Responsibilities:

  • Managing discovery and pre-trial related requests for both electronic and hard copy documents.
  • Working with outside e-discovery vendors, coordinating document coding, and assisting paralegals and support staff.
  • The position also requires the ability to manage all trial related logistics including: assisting attorneys with courtroom presentation tools; securing office space; securing hardware rentals; managing temporary contractors; and providing technical support related to all computer systems.
  • As needed, the candidate may be required to provide more traditional paralegal support on certain specified cases.
  • Defining, on a continuing basis, the litigation support function to ensure the proper internal versus external litigation support services is being supported.
  • Maintaining a preferred vendor listing of equipment rental and litigation support service vendors.
  • Staying current on developing litigation support and courtroom presentation tools and technologies.
  •  Providing training to litigation teams and one-on-one in the use of litigation support tools as well as overseeing the budgets and billing for various e-discovery related matters.

Requirements

  • A minimum of 10 years experience as a litigation paralegal working with automated legal support.
  • Applications. Familiarity with DocuMatrix, Casemap, Timemap, Summation, Concordance, LiveNote, ProLaw, Excel and
  • Access is also required.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

 

Assistant Manager, eDiscovery $75-100K Westport, CT

High end service provider sees an Assistant Manager to oversee EDD department. The ideal candidate will have steady project management experience and a desire to have a hand in streamlining overall workflow and increasing client services.

Requirements & Responsibilities:

  • Familiarity with the eDiscovery/technology field
  • Ability to learn, understand and explain the company’s system
  • Programming experience not required.
  • Candidate must have strong written and verbal communication skills
  • Ability to coordinate with management teams in various offices
  • Oversee eDiscovery work flow, future capacity, and progress of current work.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your caree