Posted on November 13, 2008 by David Cowen

Litigation Support Analyst $55-75K New York, NY

The Litigation Support Analyst provides administrative, technical, and operational integration of litigation support technology to the Firm's attorneys, litigation analysts, and paralegals.  Works both independently with supervision from senior staff and in a multi-user/multi-shift team environment to accomplish tasks in the most accurate and efficient manner.  Supports specialists and senior staff in the department on litigation support projects and in-house e-discovery and tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Examines electronic media for content, organization and type of information it may contain, and assists with the proper handling and storage of client data.
  • Loads data from electronic media onto network storage environment.
  • Processes ESI for e-discovery projects using applications, tools and utilities defined for the process workflow.
  • Creates document productions (paper, image, native format) in accordance with specifications for each project or matter, and assists with the exchange/sharing of data with clients, co-counsel, etc.
  • Supports quality control of all assigned tasks, including database loads, deliverables from outsourced projects, media creation and duplication, etc.
  • Assists with maintaining case summaries and tracking logs for production database projects.
  • Provides support for database end-users, including training, search assistance, troubleshooting, batch printing, etc.
  • Litigation Graphics: designs and creates case-specific graphics for use in legal briefs, as demonstratives, and for in-house educational programs; works with vendor to create and deliver blow-ups and other outsourced tasks.
  • Miscellaneous tasks as assigned, including:  data media duplication, data assessment, imaging (Tiff or PDF), spreadsheet manipulation, tiff blowback and native file printing.

QUALIFICATIONS 

  • Knowledge of the litigation process and an understanding of the use of technology to support litigation efforts.
  • Experience with LAW 5.0, Concordance/Opticon, LiveNote, and/or other litigation support tools, as well as with some/all of these additional tools:  MS Office (Access, PowerPoint, Excel), Outlook, Lotus Notes, Ipro, Trial Director, Sanction, RoboCopy, TextPad, etc.
  • Ability to multi-task, perform under tight time constraints, manage competing deadlines, self-check work, and respond swiftly and effectively to changing demands.
  • Able to take direction, work individually or within a team, take responsibility for the accurate and timely completion of assigned tasks, and clearly communicate status of projects that span multiple shifts.
  • Willingness to work non-standard shifts including evenings and weekends in order to meet case work demands
  • Strive to continuously build knowledge and skills and shares expertise with others.

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree
  • Minimum three years experience in a litigation support and/or paralegal role at a major law firm or litigation support service provider.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

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Posted on October 29, 2008 by David Cowen

Litigation Support Analyst $70-75K (Non-Exempt) White Plains, NY

 

RESPONSIBILITIES:

  • Consulting directly with the litigation team at the outset of discovery.
  • Acting as the point person to assist with the creation and maintenance of document databases and tracking the progress of such projects.
  • Providing technical support at trial.
  • Acting as liaison between the litigation teams and litigation support vendors.
  • Troubleshooting litigation support databases and assist teams in their use.
  • Problem solver who handles high pressure and short turnaround times.
  • Working with outside e-discovery vendors regarding technical requirements.
  • Developing in-house solutions for small productions.
  • Loading data and images from CD and other media sources to the firm's systems.
  • Performing complex tasks associated with OCR conversion, PDF conversion, CD-ROM creation and imaging.
  • Ongoing maintenance and troubleshooting of support technologies.
  • Providing consultation to attorneys and staff seeking to streamline or planning a discovery and automated review and production.
  • Deposition/trial transcript and exhibit management.
  • Designing and maintaining complex litigation databases.
  • Quality checking data received for loading to ensure database integrity and efficient use.
  • Interact with the IT department regarding new practice support systems and processes to ensure compatibility and integration with existing firm applications.
  • Training attorneys and support staff in the use of the firm's litigation support systems.
  • Working with the legal staff and clients to define the requirements, organization, and management of case-related documents.
  • Being responsible for the design, set up, tracking, management and delivery of quality e-discovery data and projects.
  • Preparing project status reports for both internal and external distribution.
  • Preparing and maintaining cost analysis reports for projects.
  • Coordinating client billings for projects.
  • Being responsible for understanding project requirements, production procedures and meeting pre-established production goals with acceptable quality levels;
  • Assisting with complex database searches and generation of reports.

This person will work closely with the partners and associates to manage paper and e-data discovery processes and automated review and production and provide daily operational assistance to attorneys and staff in designing and utilizing technology in all phases of litigation.

EDUCATION/SKILLS REQUIRED:

  • 4 year college degree
  • MS Word, Excel, PowerPoint, Access
  • Summation or equivalent software, Time Matters or equivalent docketing software, IPRO, CaseMap and Trial Director
  • Understanding of e-data processing
  • Broad and thorough knowledge of hardware and software systems
  • Must exhibit mastery and/or high familiarity with the litigation process, law firms, legal technologies, and litigation specific software tools such Summation, CaseMap, Trial Director, and image capture and viewing systems (e.g., IPro).
  • High familiarity with relational databases (such as Microsoft Access, Summation, etc), their design and use is required.
  • Must be able to handle high stress situations and deal successfully with conflict.
  • Must be able to communicate technical concepts to non-technical personnel.
  • Project leadership experience preferred.
  • The ability to maintain and troubleshoot databases, imagebases, image load file manipulation, image linking and image production subset creation;
  • Excellent communication skills both written and verbal.
  • Strong experience in litigation environment with thorough knowledge of the litigation process and an understanding of the use of technology to support litigation efforts, trial procedures, discovery, document production, document management, coding and scanning procedures and use.
  • Interpersonal skills necessary in order to maintain effective relationships with attorneys, clients and staff (both in person and via telephone or e-mail) and to manage staff, facilitate individual and group meetings. 
  • Ability to identify and analyze complex issues and problems and to recommend and implement solutions.
  • Flexibility to work additional hours, as needed.
  • In-depth knowledge of Summation System Administration.
  • Knowledge of Citrix or Terminal Server a plus.  

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com  

 

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Posted on September 17, 2008 by David Cowen

Practice Support Analyst $75-95K New York, NY

Currently seeking a Practice Support Analyst. This position is responsible for promoting the effective use of Practice Support applications by providing user support and technical assistance with designing, developing, implementing and maintaining databases in the various imaging and database retrieval packages currently issued by the Firm. This is a non-exempt position and reports to the Practice Services Manager. Work hours are Monday through Friday, 9:00 a.m. to 5:30 p.m.; must be flexible to work overtime when needed.

Responsibilities include, but not limited to:

  • Assisting with performing all database administrative functions associated with the implementation of iConect and LiveNote, such as creating databases and assigning user accounts;
  • Assisting legal teams with litigation document management;
  • Designing and maintaining customized Concordance databases and linking same to Opticon;
  • Providing on-going technical support and training to all legal team members using practice support applications; and
  • Assisting legal teams with preparation of courtrooms for electronic trial preparations, and gathering, processing and production of electronic data and documents (therefore, strong Electronic Discovery experience is preferred.)

Bachelor's Degree preferred. A minimum of three to five years of practice support experience required. Course work in computer science or related field, or experience in Practice Support with Paralegal background preferred. Must be able to travel.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

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Posted on September 16, 2008 by David Cowen

Practice Technology Analyst - San Francisco,CA

Major Law firm seeks a Practice Technology Analyst for its San Francisco Office. This position is responsible for many aspects of litigation support from the start of a case through trial proceedings.

Responsibilities

  • Database creation and management using Concordance, image management and document productions using IPRO, transcript management using LiveNote and trial preparations using Sanction.
  • Additional duties include: One-on-one end user training for Concordance, IPRO and LiveNote, video editing, document scanning using IPRO Scan-It.
  • Creating and copying CD ROMs and DVDs; providing back up support to other offices when necessary; and providing first level technical support for litigation support applications.

Experience

  • The qualified applicant should have a Bachelor's degree with at least one year of previous experience administering Concordance databases, IPRO imaging system and LiveNote. Recent experience with Sanction is desired.
  • Willingness to work in a team environment and adhere to firm standards is a must. Excellent problem solving ability, verbal and written communication skills, able to work under strict deadlines and the ability to interact with all levels of staff and attorneys are also necessary.
  • Ability to work independently in a production environment, flexibility for overtime and availability for occasional travel are essential.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com 

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Posted on August 28, 2008 by David Cowen

Litigation Support Analyst - Philly

 

An exciting opportunity for a Litigation Support Analyst in Philadelphia. The primary responsibility of this position is to provide project management in supporting the attorneys and paraprofessionals in the use of litigation support technologies and best practices to deliver the highest quality client services.  Direct and assist on larger litigation projects.  This position will be responsible for providing senior level consultative services internally at this firm.

ESSENTIAL FUNCTIONS:

  • Consult and educate case teams on defensible best practices pertaining to the management of electronic evidence (including identification, preservation, collection, processing, and review (linear & conceptual analytics throughout Discovery).
  • Serve as single point of contact to attorneys and paraprofessionals in the use of litigation support tools throughout the litigation life cycle.
  • Meet with case teams to determine the complexity and scope of each project.
  • Determine the necessary resources needed (software, hardware, alternative workspace, vendors, etc.).
  • Develop recommendations, cost estimates, budgets, procedures, vendor recommendations and specifications for scanning, coding or e-discovery processing.
  • Manage expectations and develop general timeline for meeting project goals.
  • Participate in vendor project design meetings with litigation team leads.
  • Prepare required project documentation to include database design specifications, vendor processing, delivery specifications and metrics reporting.
  • Write Requests for Proposals (RFPs) to vendors, analyze resulting proposals and make appropriate recommendations to the case teams.
  • Manage vendors to assure that high quality work product deliverables and services are provided within the negotiated schedules and budgets.
  • Oversee, coordinate and track project progress and workflow.
  • Define and manage custom solutions for specialized project needs.
  • Proactively apply quality management techniques to ensure client satisfaction.
  • Maintain project files and documentation.
  • Review and approve vendor invoices.
  • Provide feedback for meet and confer conferences to our attorneys, and participate as needed.
  • Provide or coordinate with outside vendor the adequate training to case teams on the proper use of Litigation Support applications.
  • Provide backup support to Litigation Support Analysts in the creation and maintenance of document and transcript databases in Concordance, Summation, Microsoft Access, iConect, Introspect, Livenote and like litigation support applications. 
  • Use the company’s preferred vendor listing of equipment rental and litigation support service vendors. 
  • Stay current on litigation support and courtroom presentation tools and technologies. 
  • Become certified in one of the primary litigation support categories or database technologies (e.g., eDiscovery, Summation, Concordance).
  • Serve as the point person in resolving issues relating to the supported litigation support tools. 
  • Provide training in classroom settings, with litigation teams and one on one, in the use of litigation support tools.
  • Provide feedback to enhance department best practices and procedures.
  • Provide regular status reports to attorneys and Manager.
  • Provide feedback in preparing annual performance evaluations for the Litigation Support Analysts.
  • Monitor and document performance problems and assist with metric reporting.
  • Assist management with department hiring process and provide new hire orientations.
  • Charge all billable time to appropriate client matters.  A minimum of 1200 billable hours are required per year.

JOB REQUIREMENTS:

  • College degree in relevant field of study or system-related technical certification required.
  • Administrative experience with one or more of the following applications: Concordance, LiveNote, Summation, Microsoft Access, CaseMap, Adobe Acrobat, IPRO, Opticon, (or other similar viewer), iConect, Introspect, and Trial Director.  Experience with courtroom presentation tools is a plus.  One to two years of law firm experience.
  • Ability to work effectively with others under short deadlines in high pressure situations. 
  • Ability to exercise independent judgment within broad parameters as determined by the attorneys managing the cases. 
  • Ability to coordinate resources to meet competing demands. 
  • Ability to interact with vendors. 
  • Strong oral and written communications skills.
  • Posses the ability to act and work independently, be able to handle interruptions, and manage multiple tasks and deadlines. 
  • An ability to understand and follow specific and detailed instructions. 
  • Must display a professional manner with attorneys, paraprofessionals and other staff members. 
  • Working knowledge of personal computers and the Microsoft Office suite.
  •  Familiarity with Citrix and network operating systems a plus.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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