The Practice Support Team Lead provides project management and litigation support services to the Litigation department and insures that all projects are handled effectively to meet the demands of the case teams. Responsibilities include organizing the activities of up to three litigation support professionals in providing in-house litigation support to attorneys, legal assistants, and clients with current technology, and to address other automation needs including electronic discovery. This role is responsible for all phases of the litigation support project lifecycle including requirements gathering, project planning, implementation and training. Additional responsibilities include vendor selection and management, staff management, limited financial management. The Team Lead provides substantive technical guidance and training to attorneys, legal assistants, and others throughout all offices. The Team Lead requires an in-depth understanding of the entire litigation support process including document scanning and coding, electronic discovery, database searching and reporting, transcript management, and trial support. The Team Lead must have an expert level knowledge of various litigation support and electronic discovery products including Concordance, IPRO, Relativity, Sanction, CaseMap and LiveNote; must also have an expert-level knowledge of the Microsoft Office suite of productivity applications with a particular focus on Excel, Access and PowerPoint. Experience with any other following is a plus: LAW, Clearwell, RoboCopy, E-Scanit, Discovery-e, Discovery Attender or any similar electronic discovery software application.
Essential Duties and Responsibilities include the following (other duties may be assigned):
• Organizes work flow and activities of a litigation support team that may or may not include self, often across offices.
• Examines electronic media for content, organization and type of information it may contain, and assists with the proper handling and storage of client data.
• Loads data from electronic media onto network storage environment.
• Processes ESI for e-discovery projects using applications, tools and utilities defined for the process workflow.
• Creates document productions (paper, image, native format) in accordance with specifications for each project or matter, and assists with the exchange/sharing of data with clients, co-counsel, etc.
• Supports quality control of all assigned tasks, including database loads, deliverables from outsourced projects, media creation and duplication, etc.
• Assists with maintaining case summaries and tracking logs for production database projects.
• Provides support for database end-users, including training, search assistance, troubleshooting, batch printing, etc.
• Participate in the evaluation, selection and coordination of outside vendors and supervision of temporary staff as required.
• Assist Practice Support Director and team in development and testing of new applications and/or modification/upgrade of existing applications.
• Litigation Graphics: designs and creates case-specific graphics for use in legal briefs, as demonstratives, and for in-house educational programs; works with vendor to create and deliver blow-ups and other outsourced tasks.
• Miscellaneous tasks as assigned, including: data media duplication, data assessment, imaging (Tiff or PDF), spreadsheet manipulation, tiff blowback and native file printing.
Qualifications:
• Knowledge of the litigation process and an understanding of the use of technology to support litigation efforts.
• Experience with LAW 5.0, Concordance/lPRO, LiveNote, and/or other litigation support tools, as well as with some/all of these additional tools: MS Office (Access, PowerPoint, Excel), Outlook, Lotus Notes, Trial Director, Sanction, RoboCopy, TextPad, etc.
• Ability to multi-task, perform under tight time constraints, manage competing deadlines, self-check work, and respond swiftly and effectively to changing demands.
• Able to take direction, work individually or within a team, take responsibility for the accurate and timely completion of assigned tasks, and clearly communicate status of projects that span multiple shifts.
• Willingness to work non-standard shifts including evenings and weekends in order to meet case work demands
• Strive to continuously build knowledge and skills and shares expertise with others.
• Proven ability to train and support end-users in Practice Support applications utilized in the office, including litigation support tools and other practice area software;
• Demonstrated aptitude to learn technical aspects of new applications;
• Excellent oral/written communication skills, interpersonal skills and organizational skills;
• Demonstrated ability to develop, communicate, comply with and enforce database standards, including quality assurance procedures;
• Demonstrated ability to meet multiple deadlines and goals;
• Ability to formally document procedures and policies as required by management;
• Experience with managing complex projects throughout the litigation life cycle and leading a technical team that produces successful results.
Education and/or Experience:
• Bachelor's Degree
• Minimum three years experience in a litigation support and/or paralegal role at a major law firm or litigation support service provider.
For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com
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