Litigation Support Staffing : The Cowen Group : Ediscovery Recruiters, Candidate Search, Practice Support, Position Placement

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AMLAW Top 100 firm seeks a senior practice group/litigation support technical position. The candidate must possess a thorough knowledge of current hardware and software capabilities to implement, operate, and utilize computer systems for the support of all practice areas, as well as a high-level understanding of the litigation and e-discovery process. Strong leadership, teamwork, communication, organizational, business development, and project management skills required. Position also requires high-level knowledge of litigation support software (e.g. Concordance, LiveNote, CaseSoft products), and image management software.

 

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As a Senior Consultant in the Discovery Services area within the Disputes & Investigations practice, you will be responsible for managing various types of projects involving electronic discovery and/or forensic investigations on behalf of our clients. With prior experience in the discovery process, you will be familiar with database tools such as IntroSpect, Attenex, Stratify, Concordance, EnCase, and other utilities or methodologies for the collection, processing, review, and production of electronic and paper documents responsive to legal or regulatory compliance discovery requests.

As a subject matter expert, you will support directors and operations managers to identify the right technical resources inside and outside of the organization. You will often work with partners and subcontractors, and you will work with client engagement teams to complete projects successfully on budget and on time.

Responsibilities:

• Execute on projects involving the identification, collection, processing, analysis, review, production, and preservation of electronic data relevant to legal or regulatory discovery initiatives
• Under the supervision of a manager, act as technical consulting expert during computer forensics consulting engagements
• Help field personnel with technically qualifying opportunities and developing an engagement strategy
• Understand the technical skills required for completing IT and forensics investigations at clients site
• Periodically re-assess the technical performance of partners and suppliers
• Supervise appropriate personnel including analysts, less experienced associates, client personnel, clerical support, and others as appropriate
• Prepare client communications for senior level review
• Support company recruiting efforts through participation in campus events and office interviews
• Support company best practice development efforts

Knowledge, Skills, and Abilities:

• Proven computer forensics and electronic discovery experience
• IT security and network infrastructure background (Unix, Windows, etc.)
• Computer Forensics certification highly desired (EnCase, CFCE)
• CISSP desirable (NCI will help qualified recruits with obtaining CISSP certification)
• Strong technology skills
• Strong verbal and written communication skills
• Ability to travel
• Ability to work in a fast-paced environment with minimum supervision

The Company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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This company is seeking a dynamic Legal Consultant to join their Business Development team in New York City!  In this high profile role, you will initiate and manage direct sales/marketing efforts with targeted large law firms and corporations to increase revenue and build brand loyalty around our E-Discovery products and services.

Sales and marketing activities are broad-based and include prospecting, cold calling, networking, and public speaking. You will facilitate continuing legal educational courses and conduct on-site seminars and presentations at prospective or current customer sites. In addition, you will assist with the authoring and publication of books and articles related to the company's electronic discovery services. Travel is required, but will be centered in and around New York City with occasional trips to Corporate Headquarters and/or to various industry conferences.

Qualifications:

• J.D. is required along with current State Jurisdiction License. 
• Qualifications include three plus years as an attorney with exposure to large-scale document review within medium to large law firms. 
• A strong aptitude or experience in technology related sales.
• Direct experience or understanding of Electronic Discovery software tools is preferred.
• This position requires an effective communicator, presenter, and relationship builder with excellent interpersonal and organizational skills. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

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The Litigation Support Analyst provides administrative, technical, and operational integration of litigation support technology to the Firm's attorneys, litigation analysts, and paralegals.  Works both independently with supervision from senior staff and in a multi-user/multi-shift team environment to accomplish tasks in the most accurate and efficient manner.  Supports specialists and senior staff in the department on litigation support projects and in-house e-discovery and tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Examines electronic media for content, organization and type of information it may contain, and assists with the proper handling and storage of client data.
• Loads data from electronic media onto network storage environment.
• Processes ESI for e-discovery projects using applications, tools and utilities defined for the process workflow.
• Creates document productions (paper, image, native format) in accordance with specifications for each project or matter, and assists with the exchange/sharing of data with clients, co-counsel, etc.
• Supports quality control of all assigned tasks, including database loads, deliverables from outsourced projects, media creation and duplication, etc.
• Assists with maintaining case summaries and tracking logs for production database projects.
• Provides support for database end-users, including training, search assistance, troubleshooting, batch printing, etc.
• Litigation Graphics: designs and creates case-specific graphics for use in legal briefs, as demonstratives, and for in-house educational programs; works with vendor to create and deliver blow-ups and other outsourced tasks.
• Miscellaneous tasks as assigned, including:  data media duplication, data assessment, imaging (Tiff or PDF), spreadsheet manipulation, tiff blowback and native file printing.

QUALIFICATIONS 

• Knowledge of the litigation process and an understanding of the use of technology to support litigation efforts.
• Experience with LAW 5.0, Concordance/Opticon, LiveNote, and/or other litigation support tools, as well as with some/all of these additional tools:  MS Office (Access, PowerPoint, Excel), Outlook, Lotus Notes, Ipro, Trial Director, Sanction, RoboCopy, TextPad, etc.
• Ability to multi-task, perform under tight time constraints, manage competing deadlines, self-check work, and respond swiftly and effectively to changing demands.
• Able to take direction, work individually or within a team, take responsibility for the accurate and timely completion of assigned tasks, and clearly communicate status of projects that span multiple shifts.
• Willingness to work non-standard shifts including evenings and weekends in order to meet case work demands
• Strive to continuously build knowledge and skills and shares expertise with others.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree
• Minimum three years experience in a litigation support and/or paralegal role at a major law firm or litigation support service provider.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

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Our client has an immediate opening in New York for a legal sales professional to sell electronic discovery services into top law firms and Fortune 500 corporations. They are seeking individuals with excellent relationship building skills, a strong intellect, and demonstrated closing skills that will identify and develop services and software business opportunities in the professional legal and corporate marketplace.

Qualifications include:

• Bachelor's Degree, JD degree desirable
• Minimum of 2 years legal sales and business experience.
• A sound technical understanding of the electronic discovery marketplace in the services and/or software areas
• Strong presentation skills including ability to perform software demonstrations
• Great listening skills with the ability to ask probing questions and clearly discuss business value propositions
• Excellent proposal writing skills and ability to manage complex sales engagements
• Strong follow-up and deal closing skills
• Must be comfortable with all major Microsoft Office applications
• Must desire to influence and participate in the strategic direction of the company, its services and its software products

Salary and Benefits

• Competitive salary plus commission.
• Employee Stock Option Plan.
• Employee Stock Purchase Plan.
• 401K with Employer Match.
• Premium Health Care, Dental, Vision, Disability and Life Insurance Benefits.
• Flexible Spending and Dependent Care Accounts.
• TransitChek.
• Paid Holidays, Sick Days, Personal Days and Vacation.
• Employee Assistance Program

The company provides an advanced offering of integrated technology-based products and services for litigation, fiduciary management and claims administration applications. Their clients include corporations, attorneys, trustees and administrative professionals who require sophisticated case administration and document management capabilities, extensive subject matter expertise and a high service capacity when working on complex legal proceedings. 

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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The Marketing Technology Manager will be responsible for developing, implementing and maintaining the Marketing technology systems; implementation of the firm's CRM (Client Relationship Management) system that manages the firm's client and prospect data, managing the technology requirements of the firm website and ad hoc marketing technology issues as they arise. This person will also be responsible for managing the content and organization of the firm’s client marketing and relationship database. The position requires strong interpersonal, analytical, and process management skills. Candidate should have desire to develop creative and innovative solutions to better manage and organize contact and relationship information.

Job Requirements:

Ideal candidate will have working knowledge of contact and relationship management systems. Strong interpersonal skills with the ability to communicate well across all levels of management and especially with MIS, marketing and strategic decision-making partners. This person will be responsible for directing the client data generation, quality control and analysis process for the firm’s legal service offerings in order to create a comprehensive view of client preferences, choices, and behaviors. In order to ensure a highly effective and comprehensive database, this person must have a strong attention to detail and ability to monitor data for accuracy and integrity. Experience in legal industry and marketing/business development operations is desirable.

Data management activities include, but are not limited to:

• Security and ownership of relationship data
• Duplicate contact merge and cleanup
• Definition and management of contact-to-contact relationships
• Data segmentation and content enhancement
• Overall content quality assurance

Operational and marketing management activities will include:

• Development and management of media/publication events.
• Mailing list and marketing event management.
• Support, design and implementation of client profiling strategy.
• Report generation to facilitate overall marketing efforts.

Technical Skills:

• Experience with enterprise CRM database systems.
• Experience in supporting marketing efforts within professional service organizations.
• General understanding and familiarity of database functionality.
• MS Word Processing and mail merge functionality.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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The successful candidate will be responsible for managing the litigation support department for a branch office, educating attorneys regarding best practices in the collection and processing of documents, managing vendors, promoting the effective use of litigation support applications by providing support and technical assistance with designing, developing and maintaining databases Ringtail and other imaging and database retrieval systems.

The successful candidate will possess the following attributes:

• Minimum two (2) years experience managing staff in a litigation support capacity.
• Project management experience over multiple large and small scale projects on and off-site. 
• Ability to support attorneys, including training and assistance with the litigation support process.
• Good communication skills with the ability to communicate technical concepts to non-technical personnel in a clear manner.
• Knowledge of the processes underlying litigation cases (electronic discovery, document productions, large scale printing, document repositories and depositions).
• Minimum of four (4) years experience using an enterprise level database system, in a law firm environment.
• Experience with Ringtail and LiveNote is highly preferred
• Solid understanding of all Microsoft Office applications (especially Microsoft Excel and Access), basic networking, Windows 2000/XP, MS-DOS and flat files (CSV).
• Proficiency with data management services (loading images to the network, burning CDs/DVDs, loading data into database applications, conducting database inquiries and developing reports for legal teams).
• Two year degree in computer/technical field or equivalent combination of education and/or experience required.
• Undergraduate degree in computer science or related fields of study preferred.
• Service-oriented, willing to work additional hours as necessary including weekends.
• Able to manage multiple projects and work under stressful conditions and time deadlines.
• Strong analytical and problem solving skills and demonstrate ability to work independently and in a team environment, follow detailed instructions and meet established deadlines.

Responsibilities will include:

• Supervising full-time and temporary litigation support staff.
• Managing litigation support projects for branch office while working closely with the head office.
• Create, develop and support document databases, image bases, indexes, transcripts, and document production Ringtail.
• Manage vendors providing outsourced  services including scanning, processing, unitization, objective coding and production of documents with vendors.
• Consult with attorneys regarding document collection and processing best practices.
•  Work closely with lawyers and paralegals regarding the set-up of war rooms for trail or document review.
•  Assist with the resolution of software/hardware issues relating to litigation support applications.
• Provide one-on-one and small group training for the litigation department in the use of litigation support tools.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com 

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Hours: 11:00 a.m. - 7:00 p.m.

Job Description:

Create new databases and image collections.  Load and extract ASCII text data to/from litigation support software applications.  Maintain and troubleshoot litigation databases.  Perform data normalization, global edits, remove duplicates, overlay or merge data into existing records, index and pack databases.  Perform quality checks on data and image files from vendors, and other third party sources, for loading into litigation support applications using IPRO utilities, Concordance CPLs and other data analysis tools, such as MS Access.  Create and maintain image review projects with IPRO  Use IPRO to create image projects for hardcopy or electronic productions.  Maintain tracking logs for data received and loaded; maintain inventory of data media received for each project.  Prepare attorneys for travel by transferring data from the network onto laptops.  Provide application support and troubleshooting assistance to users when necessary.  Load TIFF images or PDF files onto network file servers.  Assist with duplication and burning of data onto CD-ROM or DVD-ROM.  Perform other projects as assigned.  Coordinate in-house scanning, print and OCR projects with in-house facility.  Provide user support and training when necessary.

Qualifications:

• Bachelors degree or 2 years work experience required. 
• At least 1 year of litigation support experience in a law firm or litigation support vendor experience required. 
• Experience with database applications required including MS Access, Concordance, IPRO, LiveNote and Casemap and must be listed on resume. 
• Knowledge of litigation process from initial filing through trial preferred. 
• Excellent interpersonal skills to communicate with all levels of personnel. 
• Strong organizational skills with the ability to multi-task. 
• Ability to work independently and as part of a cross-functional team. 
• Flexibility to work overtime on short notice.

Our client is an EEO/AA employer and we value diversity in our workplace.

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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Seeking an Application Support Specialist. This person should have extensive AD experience, especially with group policy creation and deployment.  They also need to be able to create packages and scripts (i.e., login scripts, AD scripts, etc.) for software upgrades and new installations. 

Job Description & Requirements: 

1. Provide Level 2 support for issues escalated from the Help Desk and Desktop Support pertaining to various applications such as FileSite and RightFax; user login and network connectivity, group memberships, mailbox rights, shares and NTFS permissions, etc.
2. Create, maintain and apply group policies in Active Directory.
3. Creation and deployment of packages and scripts to install and upgrade software on user desktops
4. Testing and deployment of packages and scripts via group policy or login script.
5. Patch and maintain existing group policies by using MSP files to update existing administrative installation points.
6. Design and maintain VB scripts for AD (start-up, shut down, logon, logoff) to further customize applications and deployments to meet on-going needs of firm.
7. Creation and deployment of customized MSI files for group policy deployments. 

 

For immediate consideration, please send your resume to Nicole MacCallum at nicole@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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Seeking an Exchange Engineer for position in NY. Responsibilities include providing mail-related server and application support and administration for Exchange 2003/2007; BES; Message Labs (spam, anti-virus and content control); disaster recovery and replication; archived mail; OWA; eDiscovery; mass mailings; back-ups, etc.

• Plan, implement, deploy and administer new Exchange 2007 environment for multiple sites.

• Plan and implement spam, anti-virus and back-up solutions for Exchange 2007.

• Plan and implement business continuity for mail-related environment.

• Provide 3rd level user support for mail-related applications.

• Support and administer current Exchange 2003 environment (New York, branch offices, disaster recovery) – monitor mail flow (internal and external); monitor message queues; maintain and monitor anti-virus, spam and content control (Message Labs); perform required server maintenance; monitor server logs; and perform service pack and hot fix updates.

• Support and administer BES servers – monitor mail redirection to handheld devices; monitor server logs; perform required server maintenance; add / remove users; and perform service pack and hot fix updates.

• Plan and implement Exchange 2007 - replace New York, branch office and disaster recovery servers; test and evaluate scenarios in new Exchange environment; and evaluate Message Labs for use with new environment.

• Recommend new server hardware and back-up solutions for new Exchange environment.

• Research new products and new utilities for maintaining and monitoring present and future environments.

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

 

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Seeking a self-motivated self-starter, who can adapt to a constantly changing environment and can think on his/her feet. This individual will be responsible for management of a production LAN/WAN network management of fault tolerance, business continuity, and disaster recovery. But, as technology is constantly changing, the individual will need to maintain a current technical level and be able to learn both as technology and the needs of the organization change.

Qualifications

The ideal candidate should have hands-on experience implementing and/or administrating network devices in addition to, setting & maintaining policies and rights/security within a Windows Server 2003/2000 environment (Linux experience is a plus).

LAN/WAN

• Detailed understanding of IP addressing and routing. DNS, DHCP setup (under Windows Server)
• Asante and Dell network switches
• Asante routers
• VPN
• Symantec (Veritas) Back-up Exec software & Rack-mount tape hardware
• Some experience with packet-sniffers (e.g ethereal, etc.) for network trouble shooting

Software

• Windows NT, 2000, 2003 Server and Active Directory administration
• Centralize patch management for windows clients
• Veritas Backup Exec
• Usage of command line tools for network admin
• FTP server configuration and management
• Experience managing non-hosted mail-servers
• Experienced with Ghost and PCAnywhere software
• Experience in configuration of firewall policies
• Working knowledge of RDBMS Management (SQL Server, DB2, Oracle Etc etc.)
• Some exposure to scripting/programming  (e.g Python, WSH scripting)
• Some unix experience (OSX or SOLARIS or LINUX)
• Virtualization  (VMWARE, etc.)
• Configuration and management tools for  hosted mail servers
• Some IBM Lotus Notes/Domino
• Some MS Exchange
• BlackBerry Account Management

Hardware

• Wiring, calculating power requirements vs cooling
• Tape library management and backup system administration
• Experience configuring and managing switches and routers
• Manage storage solutions (NAS, etc)
• Experience dealing with RAID configurations and rebuilding

Procurement

• Define and research hardware-specs for specific task (db,file servers, etc.)
• Some experience with configuring and procuring storage solutions (NAS, SAN, etc.)

Hardware

• High-volume printers and scanners

In addition to experience with these items, the candidate must have a demonstrable level of competence in universally required systems administration skills, which include:

•  A basic understanding of the OSI Network Model, Ethernet, and TCP/IP networking.
•  A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, HTTP, FTP, SSH, NFS, etc.
• Working knowledge of common network monitoring and security utilities.
• Deductive reasoning skills as they pertain to system administration, such as troubleshooting focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems, and patterned vs. non-repeatable problems.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

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Currently seeking a Practice Support Analyst. This position is responsible for promoting the effective use of Practice Support applications by providing user support and technical assistance with designing, developing, implementing and maintaining databases in the various imaging and database retrieval packages currently issued by the Firm. This is a non-exempt position and reports to the Practice Services Manager. Work hours are Monday through Friday, 9:00 a.m. to 5:30 p.m.; must be flexible to work overtime when needed.

Responsibilities include, but not limited to:

• Assisting with performing all database administrative functions associated with the implementation of iConect and LiveNote, such as creating databases and assigning user accounts;
• Assisting legal teams with litigation document management;
• Designing and maintaining customized Concordance databases and linking same to Opticon;
• Providing on-going technical support and training to all legal team members using practice support applications; and
• Assisting legal teams with preparation of courtrooms for electronic trial preparations, and gathering, processing and production of electronic data and documents (therefore, strong Electronic Discovery experience is preferred.)

Bachelor's Degree preferred. A minimum of three to five years of practice support experience required. Course work in computer science or related field, or experience in Practice Support with Paralegal background preferred. Must be able to travel.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

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A top 25 AmLaw firms is seeking a Second Shift Project Manager (3pm to 1am) for their growing Litigation Support department. You will be responsible for managing and coordinating all aspects of individual cases as assigned by the New York Litigation Support Manager. This is a great opportunity for a seasoned analyst looking to step up into a leadership role. Your main duties will include:  running project design meetings; acting as a liaison with vendors for the collection, processing, review and production of data maintained in external repositories; testing the quality of data deliverables; and overseeing the Litigation Support Analysts during various projects.

The ideal candidate will have a couple years of steady Litigation Support experience, preferably in the law firm arena. Key software skills will be in LiveNote, Concordance, Summation, and IPRO.

NOTE: You will be given a test on Concordance and IPRO.

The firm will provide a car home every shift. Salary flexible dependent upon experience.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com 

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Seeking a Project Coordinator to provide day-to-day (tactical) project support for large and/or complex client matters. To be a part of the Project Management Team and work on multiple matters at any given time. For any specific client matter assignment, they will take direction from a Senior Project Manager or Project Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Media/Data Management:
- Track, report and reconcile client media/data.
- Complete chain of custody documentation.
- Maintain logs/inventories.
- Coordinate transfer/processing of media/data.

Review Support:
- Provide review set-up and support (coordinating with review team, IS, vendor, etc.).
- Add shortcuts to desktops.
- Test Citrix, IDs, hardware, etc.
- Provide Concordance/database support (tags, imports, etc.)
- Coordinate review database requirements/imports/modifications.
- Compile/consolidate data review statistics.

Vendor Management:
- Coordinate day-to-day tasks.
- Matter Documentation Support
- Draft, edit and/or finalize matter-related documents.
- Help to create organized and complete client matter binders to ensure a clear audit trail.

Controls:
- Perform quality control, e.g., productions.

QUALIFICATIONS
Strong communication, coordination and organizational skills.
Able to work effectively with people at all levels both within and outside the firm.
Attention for detail and able to exercise good judgment in a fast-moving environment.
Proficient with Excel and Word.

EDUCATION and/or EXPERIENCE
College degree with 3-5 years of experience in litigation/litigation support, data discovery and/or project coordination.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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Exciting Project Manager opportunity just opened. Currently seeking a subject matter expert for electronic discovery, as Project Manager responsible for guidance and general oversight during the discovery life-cycle.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 - Plans, coordinates, executes and delivers projects - striving to be on time, on budget and meeting all requirements.
 - Facilitates communication and collaboration between and among stakeholders. 
Stakeholders include clients, partners, associates, litigation analysts, information technology staff, vendors/service providers and the electronic discovery team including litigation support staff.
 - Creates and maintains project documentation to ensure a clear audit trail.
 - Identifies and escalates issues and risks as appropriate.

QUALIFICATIONS 
 - Strong communication, collaboration and influencing skills. 
 - Ability to work effectively with people at all levels both within and outside of the firm. 
 - Must be organized, flexible and a good problem solver. 
 - Able to exercise good judgment in a fast-moving environment.

EDUCATION and/or EXPERIENCE
College degree with 3-5 years of combined experience in litigation/litigation support, data discovery, project management and technology.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For immediate consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

 

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Global eDiscovery firm seeks Chief Technology Officer New York City for an immediate hire. The CTO is responsible for managing the daily operations of the Technology Team and for ensuring the effective strategy, planning, implementation, maintenance and operations of information systems to support the company’s business functions. The CTO manages a technical staff responsible for network engineering and administration, technical service support, EDD Service Delivery, business systems analysis, New Product development and deployment as well service delivery, project delivery, operational continuity, and execution of IT governance.
RESPONSIBILITIES:
•    Analyzes and restructure the team and technology within the available budgets and resources
•    Works with offshore team to connect the technology platforms to make sure the offshore office functions seamlessly
•    Plans and directs the daily operations of the department. Serves as an escalation point for the IT Managers. Assists with the planning, development, implementation and management of technology assets and resources in different global locations.
•    Tracks and manages IT initiatives. Ensures priorities remain on-track and resolves any exceptions or issues related to their effective delivery.
•    Evaluates technology and recommends both hardware and software requirements for planned projects and initiatives.
•    Reviews statements of work, conducts feasibility analysis and implements new procedures to improve effectiveness and efficiency of the department.
•    Responsible for implementing security/compliance functions. Coordinates the team in preparing documentation and implementing processes related to established standards.
•    Manages enterprise systems, hardware, software, processes, procedures and documentation to maintain currency with technological progress and business needs.
•    Serves as a liaison to multiple administrative departments to resolve service escalations, communicate key issues, and acts as a departmental advocate to internal customers.
•    Manages service delivery of outside agencies, consultants and vendors.
•    Manages customer relations and delivers IS/IT services to customers.
•    Assists with contract negotiation and general administration as and when needed.
•    Directs business analysts efforts and ensures effective solution delivery to administrative departments.

For immediate consideration, please send your resume to David Cowen at david@cowengroup.com
For more information on how to grow your career in Litigation Support/eDiscovery visit www.cowengroup.com

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